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This is an exporting-oriented supplier(shipping out 350*40HC per month) serving for world-wide famous importers , distributors & retailers like Furniture Brands International( covering Broyhill, Thomasville, Pearson, Lane, Lane Venture, Henredon, Drexel Heritage, Maitland-Smith, Creative Interiors ,Hickory Chair ,etc.), Homeline Furniture, ACME ,Classic Design ,Whalen Furniture trade Co.,Ltd (agency for COSTCO ,SAM’S ,Wal-Mart & Lowe’s ) ,HOME DEPOT, AICO(Amini Innovation Corporation), plus size wedding dressesLegends , Coaster ,Moonheart ,Alomar Furniture , EDEM, etc ,with products selling to USA ,Middle East , Russia …….1) following up orders mostly placed by Furniture Brands and Whalen which sources products directly for their own stores, or their well-known clients named COSTCO, SAM’S, Wal-Mart & Lowe’s; shuttling frequently between client’s requirements and factory’s feedback either in pre-production sampling or in massive production for technical difficulty and related issues like cost change caused by particular added requests; Following actual implementation to ensure all are operated in agreed way. 2) teaming up with Engineering Dept. in new product development, coordinating product design between client’s engineers and factory’s technical team for project evaluation particularly in product construct ,material usage and cost calculation ;monitoring sampling progress, orgaizing both-side engineers for sampling review ; dealing with BV ,ITS ,SGS testing program.3) taking charge of customer’s feedback or even complaint : organizing quality Dept in problem analysis , pushing CAP(corrective action plan ) figured out ;reporting CAPA (corrective action and preventive action) to clients; tracing up actual corrective action and periodically keeping clients posted of improvement ; documenting each case neatly and legibly for future reference .4) engaging in daily importing & exporting operations like quotation ,negotiating in trade terms and conditions, documents issuance via ERP system, skillfully examining L/C and issuing compliant docs ;tracing up payment issue; instructing shipping arrangements, following up material cutting ,assembling ,finishing ,packaging as well as inspection either by client’s own QC team or some authorized organization like BV ,ITS ,etc .
5) Supporting sales manager in internal management and monitoring team members’ daily operation, coaching less experienced sales associates in techniques and tools to improve sales effectiveness .http://glocktalk.com/forums
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